Client satisfaction is our #1 goal

We consistently receive high marks from our clients on performance and satisfaction. As a matter of fact, we're proud that 66% of our business in 2010 was through referrals. Our 2010 Customer Survey response to the question of what they measure their ROI from working with Alignment, Inc. garnered the following responses:

• Clarity and alignment with direction (individual or group) - 83.3%

• Improved teamwork - 58.3%

• Better functional alignment within the organization - 50.0%

And based on that response, they estimated their ROI with the work completed with Alignment, Inc. as:

• 50-75% - 41.7%
• 75-100% - 8.3%
• 100-150% - 25.0%

 

Read what clients and colleagues have to say about Kristin and Alignment, Inc.